As an app developers, some of the worst news we can receive is a one star rating. Typically, this means that we did not come through on our promise. When presented with a one star rating, it is more helpful to us if the reviewer can write exactly what made them dissatisfied. Did they not like our shade of blue? Perhaps we overwhelmed them it the charms bar? By giving us feedback, we can figure out exactly where we went wrong.
However, sometimes written reviews can befuddle us. Resently, we received feedback on "Thinking of a Number". We were told: "I think that this software is not for xbox games". Confused, we went back and checked how we worded our description in the Windows 8 app store. Not once did we find the word "game." "Thinking of a Number" is categorized in the tool category for a reason; we felt it was not meant for amusement and was more useful as a tool to settle disputes. Even if this were a game, we do not know how it could even get onto an Xbox. If this reviewer knew of how to get Windows 8 apps onto the Xbox, we would love to hear about how to do that.
Nevertheless, we thank this reviewer for expressing why they disliked our app rather than simply giving it a one star rating. This way, people can decide whether or not a rating applies to their views.
However, sometimes written reviews can befuddle us. Resently, we received feedback on "Thinking of a Number". We were told: "I think that this software is not for xbox games". Confused, we went back and checked how we worded our description in the Windows 8 app store. Not once did we find the word "game." "Thinking of a Number" is categorized in the tool category for a reason; we felt it was not meant for amusement and was more useful as a tool to settle disputes. Even if this were a game, we do not know how it could even get onto an Xbox. If this reviewer knew of how to get Windows 8 apps onto the Xbox, we would love to hear about how to do that.
Nevertheless, we thank this reviewer for expressing why they disliked our app rather than simply giving it a one star rating. This way, people can decide whether or not a rating applies to their views.